パソコンを操作する人

D2C Support for Small and

Medium Businesses

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Partners

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​Supports posture and sleep optimization

Serapist Store
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Italian watch brand "GRAVITHIN"

What is D2C

 

D2C is an abbreviation for Direct to Consumer, which means a process that manufacturers directly sell their products to consumers without wholesalers or retail stores.

 

By directly connecting manufacturers and the purchasers, D2C deliver not only products but also the enthusiasm embedded in manufacturing to the customers and enables further expansion of business opportunities.

工場
問屋
お店
住宅

Factory

Wholesale

Retail

Customer

工場

Factory

配達員

Direct

住宅

Customer

 

Three benefits of D2C

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Cost Reduction

Manufacturers could increase the profitability by reducing distribution costs paid to retailers and agencies through D2C.

Product Improvement

Direct connecting to customers enables manufactures to collect voice of the customer that would be useful for the improvement of products and services.

Expanding Fan Base

D2C would maintain the close relationship between manufacturers and customers, which could make them fan of the products.

キーボード
 

D2C Challenges

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In order to take advantage of D2C, a wide variety of digital strategies is required, such as the establishment of E-Commerce Website.

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Site
Construction
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Advertisement
​Operation
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System
Management
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Data
​Analysis
 

Service

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Experienced directors will plan D2C strategies to support your business.
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We support distribution and customer service of your own E-Commerce Website and E-Commerce malls, such as Amazon, Yahoo! and Rakuten Ichiba.
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We support strategy planning, promotion, advertisement operation, site construction, product catalog creation, logistics, operation management and sales, etc.
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Strategy Planning

Market and Competitive Research/Reporting, Sales Aggregation, Data Analysis, etc.

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Logistics Construction

Shipment, Packing, Warehousing/Inventory Management, etc.

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Customer Support

Primary Inquiries, Telephone/Email/Cancellation/Complaint Handling, etc.

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Advertising Operation

Advertising Operation, Event Planning, Promotion, etc.

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Site Construction

LP Production/Renewal, Photography, E-mail Magazine Distribution, etc.

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Order Processing

Order/Cancellation Support, Payment, Data Linkage, etc.

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OFFICE35 is a curation partner of CAMPFIRE.
We support your crowdfunding success.

OFFICE35, as a Shopify partner, supports the construction and operation of EC sites.
話し合う人

We will support you flexibly 

based on a consultation.


Please feel free to contact us.

 

Introduction plan

Distributor

Spread your products as a Japanese distributor

Crowdfunding promotion

We will take care of all sales promotions that are effective for the first promotion in Japan.

Support

Ask for further information

Consultation

¥30,000 per hour

(online or face-to-face)

 

Examples

パソコンを操作する人
​Manufacture and sales of hygiene products

Osaka

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Challenge 

The company had an in-house E-Commerce Website, while there was a lack of resource to improve the performance and to open E-Commerce Website on other platforms.

Solution
We planed and operated Amazon and Yahoo shops including store opening-sales-logistics and customer support.

Results

Reached more than ¥40 million monthly sales in the 3rd month after opening the 2 E-Commerce platforms. Also they could become to manage systems by their own in 6 month through our training. 

打ち合わせする人
Manufacture and sales of drinking water

Tokyo

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Challenge

The company was successful in B2B (for companies) while they could not increase the profit for the past few years in B2C (for individuals).
B2B overload environment needed to be improved and building new sales channels were urgent for them.

 

Solution

We proposed branding from zero base that appealed directly to consumer. Thorough research and analysis of existing customers and competitors as well as consumer trends, we established brand concept, product design and promotion development.
Currently, we are in the process of developing new products and marketing strategies that make full use of our branding know-how.

Results
Branding measures succeeded and sales, profit margins, and direct sales ratios were improved. Currently, we are fully entrusted with sales management.
In addition, they had opportunities to receive direct voices from consumers, which is a great asset for product development.

パソコンを操作する人2
Italian cookware manufacturer

Milan

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Challenge

The company, an Italian manufacturer that manufactures cookware with excellent design, chose Japan as the first step to expand their business into Asia. Due to language barriers, however, Asian market was a challenge for them.
 

Solution
We conducted a test marketing as they requested. We started a survey targeting wealthy men in their 30s to 50s and conducted a promotion through "crowd funding", which is suitable for test marketing of target groups who like new products. Also, we support the development of their sales network in Japan, such as developing retail stores and exhibitions.

Results
Achieved 180% of the target amount in crowdfunding by our multi channel strategy, such as SNS, advertising operations, press releases, posting articles to media that had a strong influence on the target audience.

 

What's New

2020/11/27

2020/09/14

We announced a press release about the crowdfunding promotion of the Italian watch "ARGO".

https://prtimes.jp/main/html/rd/p/000000001.000063685.html

2020/08/03

The homepage has been renewed.

What's New

2022/01/07

CEO Iwagami has been featured in the media.

https://so-labo.co.jp/solabizi/interview/office35/

2021/08/30

CEO Iwagami has been featured in the media.

https://so-labo.co.jp/solabizi/interview/office35/

2020/11/27

CEO Iwagami has been featured in the media.

https://so-labo.co.jp/solabizi/interview/office35/